Privacy Policy

Marss Collection puts forward the rights of individuals to privacy which is related to personal information. This principle of privacy is used and held by Marss Collection as a commitment to uphold privacy.

Marss Collection seriously gathers personal information in a lawful and fair manner. Information gathered from customers will be securely handled with proper regard for privacy.

We strive to deliver superior service to our customers, using their information to the minimum. This service includes advising our customers about our products, services and other opportunities, and to correctly administer our business. We securely maintain our customers’ names, postal and email addresses, telephone numbers, for period deemed only necessary to conclude a business transaction. Customers gave us the information when they order from us, and we securely retained for the purpose of completing an individual business transaction, and destroyed thereafter. Personal questions which are sometimes considered really intrusive will never be asked.

The information will be used for billing and delivery purposes only. Only Marss Collection staff who viewed the information and they use it for the sole purpose of completing a business transaction for sale or purchase.

Marss Collection will never release personal information of our customers to persons or entities without explicit consent. Exceptions come to conditions (a.) where Marss Collection is required by law to disclose certain information; (b.) if customer ordered a product from us that requires personalization.

Email addresses that you give to us will be used by our staff to (a) contact you about your order or answer a query, (b) send special offers from time to time if you join our Mailing list. We will never sell your email addresses to third parties and customers have an option of not receiving further communications of that nature.

Customers can tell us at any time if they (a.) do not wish to receive any information from any related party or promotion partners, (b.) no longer wish to receive our product information.

Marss Collection comes with standard “cookies” to make a better website for customers. Cookies are there in your existing browser that assigns you a “user ID.” Cookies are used to let us know the pattern of movements of web users and which pages on our website are visited, in what order and how often. Your identity will not be detected because cookies merely identify your computer to our servers when you visit our website. We get aggregate statistical data from the cookies, and we don’t record any personal information such as your name, address or e-mail address. Cookies can be refused if you are unhappy with it. You can set your browser to make it free of cookies.

We do guarantee that all information we gather, use or disclose is accurate, up-to-date, complete and maintained in a secure environment accessed only by authorized individuals. Transmissions sent to or from Marss Collection are monitored internally for quality control and systems administrations.

If you have any queries in relation to this Privacy Policy, or if you have a complaint about a breach of privacy, you should contact Marss Collection via email contact@marss-collection.com.

Marss Collection reserves the right to change this Privacy Policy at any time. Customers can check the changes on the website. Customers should visit this page to review the current terms of the Privacy Policy.